Web-based software suite to start & grow your Amazon business
Analyze marketplace data while browsing Amazon
A SaaS platform for global voice of customer and product research
IPアドレスとブラウザの特徴から、日本でご利用されていると判断をし、「セラースプライト-日本語版」をご利用ください。
Find SellerSprite user guides, feature tutorials, and answers to common questions, so you can solve issues quickly and get more value from the tools.
This Help Center is regularly updated as we release new features and improvements.
New to SellerSprite? Start here to set up your account and learn the core workflows for research, optimization, and tracking.
SellerSprite - Guide for New Users
Explore tools that help you validate product ideas and analyze market opportunities.
Discover and compare high-converting keywords for your listings and ads.
Optimize your listings, track performance, and improve conversion rates.
Try these free utilities to estimate sales, build listings, and evaluate profitability.
These articles explain how to use SellerSprite features directly in your browser extension.
Manage your account settings, child accounts, subscriptions, billing, and policy-related requests.
Install and use the SellerSprite browser extension to analyze products and keywords directly on Amazon pages.
Quick answers to high-frequency questions about data definitions, pricing, and how SellerSprite updates metrics.
Additional resources, such as voucher usage and policy-related pages.
If you cannot find the answer you need, please contact us at support@sellersprite.com or scan the WhatsApp QR code below to reach our customer service team. We usually respond within 48 hours on business days.
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Hi! How to use your 3 days traial version ? When I log in on my account, there is no information, just standard monthly & weekly plans.
Reply 1
We offer a 3-day free trial to all newly registered users.
J aimerai arrêter mon abonnement qui prend fin ce 15 février et je ne vois pas de bouton pour le faire. svp veuillez interrompre cet abonnement.
How to cancel 1. User Center → Profile → My Order 2. Click the Cancel button
Oturum süresinin dolduğuna dair bir hata alıyorum. Chrome uzantıları sekmesinde analiz yapamıyoruz.
Please clear the browser cache and try again
I am your new user. When I try to open an account on your web extension, I get a 403 error. Then I opened an account on the website, now when I try to login to the web extension, I am not getting logged in, what is the reason?
Hi there! Could you please reach out to us at adalyn@sellersprite.com and share your account details? We’re here to help!
Hello, I am trying to sort keyword list by "Relevance" on Keyword Mining tool, but the button is passive for relevance. May I ask why and how to sort them by relevance without downloading all data?
Like 1
Hi there! If you've set filtering criteria, sorting by relevance won't be available. But no worries—once you remove the filters, you’ll be able to sort all keywords easily, no download needed!
Way too expensive, it's the same as Helium10 (Platinum ($99) $65/month). But Helium10 is very well known in the industry. I have a discount code for SellerSprite, and yet it's still the same price as Helium10?I'm sorry, but I don't know you, I can hardly find any information about you. I constantly find things that don't work. There are too many points against you and everything else is just empty promises that I can't verify in such a short time and therefore can't trust.It's also very, very difficult to contact you, if not impossible. No, an AI bot doesn't count as a positive, and that's a very important point and doesn't work at all. Contact only by phone, just to delete my account? That's not acceptable. The least I should be able to do is delete my account without having to beg for it. All of this shows that, unfortunately, you are not very trustworthy.A really bad process, and I have no confidence in SellerSprite, precisely because of such poor processes.
Hello. I have a free membership on the SellerSprite application. I used to be able to see the sellers, their stock statuses, and FBA-FBM information when querying the current stock situation. However, even though there are 10 sellers now, it only displays information for a single seller. How can I fix this issue? The relevant image is attached.
Ozlem merhaba, Ayni problemle bende karsilasiyorum. Eski yorumlari okudugumda baskalari da buna benzer yorumlar yapmis ben mail attim. support@sellersprite.com adresine mail atilmasini istemisler. Umarim bir faydasi dokunur.
wow~
Unable to login to my sellersprite account while browsing on amazon india. Please help to resolve.
You are trying too often, please try again later!
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