Web-based software suite to start & grow your Amazon business
Analyze marketplace data while browsing Amazon
A SaaS platform for global voice of customer and product research
IPアドレスとブラウザの特徴から、日本でご利用されていると判断をし、「セラースプライト-日本語版」をご利用ください。
Find SellerSprite user guides, feature tutorials, and answers to common questions, so you can solve issues quickly and get more value from the tools.
This Help Center is regularly updated as we release new features and improvements.
New to SellerSprite? Start here to set up your account and learn the core workflows for research, optimization, and tracking.
SellerSprite - Guide for New Users
Explore tools that help you validate product ideas and analyze market opportunities.
Discover and compare high-converting keywords for your listings and ads.
Optimize your listings, track performance, and improve conversion rates.
Try these free utilities to estimate sales, build listings, and evaluate profitability.
These articles explain how to use SellerSprite features directly in your browser extension.
Manage your account settings, child accounts, subscriptions, billing, and policy-related requests.
Install and use the SellerSprite browser extension to analyze products and keywords directly on Amazon pages.
Quick answers to high-frequency questions about data definitions, pricing, and how SellerSprite updates metrics.
Additional resources, such as voucher usage and policy-related pages.
If you cannot find the answer you need, please contact us at support@sellersprite.com or scan the WhatsApp QR code below to reach our customer service team. We usually respond within 48 hours on business days.
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Hello sir can you tell me that I have checked the details of one product and it is showing zero sales but on amazon its sales are showing 300 in the last month why so?
Reply 1
Like 0
please send message to SellerSprte customer online service or contact support@sellersprite.com, provide the ASIN of this product, so that we can check on this.
Hi sir .I am trying to apply seller spirit on amazon ae and ksa but it always shows like that. I will give screenshot below.please let me know how can i solve this
please make sure you downloaded the right version of SellerSprite extension that applys to your browser , and allow it to access all sites at “mange extensions” setting section.
Добрый день, не могу войти в свой аккаунт, из-за этого не показывает график и все функции вашего расширения.
Reply 2
Like 1
Dear,customer,can I help you?
photo
hai my Coupon not working pls resolve
you can try CCDC30
it shows 7 people in the vendor list but it shows 1 for me how can I solve this error
Reply 3
You can send the screenshot to support@sellersprite.com
Hi my gerap not show on it
How to change market place
Dear customer,you can choose the market on the website:https://www.amz123.com/ or Modify domain name。This is Amazon site domain names：亚马逊各站点域名：美国亚马逊后台登陆网址：https://sellercentral.amazon.com/日本亚马逊后台登陆网址：https://sellercentral.amazon.co.jp/英国亚马逊后台登录网址：https://sellercentral.amazon.co.uk/德国亚马逊后台登陆网址：https://sellercentral.amazon.co.de/法国亚马逊后台登录网址：https://sellercentral.amazon.fr/意大利亚马逊后台登录网址：https://sellercentral.amazon.it/西班牙亚马逊后台登录网址：https://sellercentral.amazon.es/加拿大亚马逊后台登录网址：https://www.amazon.ca/墨西哥亚马逊后台登录网址：https://www.amazon.com.mx/澳大利亚亚马逊后台登录网址：https://www.amazon.com.au/印度亚马逊后台登录网址：https://www.amazon.in/土耳其亚马逊后台登录网址：https://www.amazon.com.tr/巴西亚马逊后台登录网址：https://www.amazon.com.br/
Is there a way to sort by organic rank on the Product Research Chrome extension screen?
Sorry, We don't have the feature on the Product Research Chrome extension screen . You can see the top 10 organic ranked products in Keywords Mining.I will provide feedback to technology regarding your needs.
Hello,From the extension, you can export to excel the Keepa Historical Trend. Doing this for all of our listings would be a very time intensive process. Is there a place where we can do this is in mass? If so where and how.Thanks,
Sorry,cause the data of keepa history trend is large. It can't be downloaded for all the listing at once. It can only be exported for one ASIN at once.If you need a customized report, you can send an email to bi@iyunya.com
Hi,the Seller Sprite Team:Here is the trouble, the google chrome is Not compatible with the extension.
Hi，please contact our SellerSprte customer online service and show your problem screenshot.
how can I update my credit card?
Dear customer,do you want to change anther credit card? Firstly,you should cancel the credit card subscription on the Dashboard - Profile-My subscription。 Lastly,you can Subscribe again with new credit card.
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