Web-based software suite to start & grow your Amazon business
Analyze marketplace data while browsing Amazon
A SaaS platform for global voice of customer and product research
IPアドレスとブラウザの特徴から、日本でご利用されていると判断をし、「セラースプライト-日本語版」をご利用ください。
Find SellerSprite user guides, feature tutorials, and answers to common questions, so you can solve issues quickly and get more value from the tools.
This Help Center is regularly updated as we release new features and improvements.
New to SellerSprite? Start here to set up your account and learn the core workflows for research, optimization, and tracking.
SellerSprite - Guide for New Users
Explore tools that help you validate product ideas and analyze market opportunities.
Discover and compare high-converting keywords for your listings and ads.
Optimize your listings, track performance, and improve conversion rates.
Try these free utilities to estimate sales, build listings, and evaluate profitability.
These articles explain how to use SellerSprite features directly in your browser extension.
Manage your account settings, child accounts, subscriptions, billing, and policy-related requests.
Install and use the SellerSprite browser extension to analyze products and keywords directly on Amazon pages.
Quick answers to high-frequency questions about data definitions, pricing, and how SellerSprite updates metrics.
Additional resources, such as voucher usage and policy-related pages.
If you cannot find the answer you need, please contact us at support@sellersprite.com or scan the WhatsApp QR code below to reach our customer service team. We usually respond within 48 hours on business days.
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Want to cancel the subscription but there is no option.
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You can cancel the subscription by clicking [personal center] - [credit card subscription] at the bottom. After cancellation, the subscription will not be renewed in the next cycle.
画像一括ダウンロードのファイルのサイズを２メガ以内にできませんか？
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hello,I want to upgrade by monthly but mistakenly i made with one year,i want cancel and upgrade by monthly.How can i cancel yearly plan?
Hello, please contact with our online customer service to help you！
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Stuck! I fill in the boxes for "product research" (Japan) and I keep getting sent back to the same "product research" page.
Hello，what can i do for you？
When I look up an item, it puts every copy available in my "cart" on amazon. This is strange and quite the annoyance.
Hello, I'm really sorry. This problem occurs because the system obtains the inventory by simulating that the user will join the shopping cart.
I'm getting a "Server Timed out" message when I try to login and use the extension on Amazon. How can I fix this and be able to use the extension?
Hello, can you use it normally now?
I did not receive invoice and receipt emails for May 2021 and September 2021. How can I download the invoice and receipt?
Hello, please contact with our online customer service to help you download invoice！
购买套餐页面显示不能升级套餐
您好，信用卡订阅无法直接升级套餐哦，请联系在线客服帮您处理！
为什么现在 看不到BS排名的？
近期亚马逊bsr(榜单)页面改版，导致快速预览不能展示。我们已针对该问题进行修复，将随下个版本更新。给您造成的不便还请您谅解！下个新版插件上线就在12.6~12.7(今明2天)请及时更新新版插件即可解决
You are trying too often, please try again later!
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